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Frequently Asked Questions

Frequently asked questions about privacy and security.

If you have any questions about this Security Statement or want to learn more about our security practices, please contact us at bb-security@blueboard.com.

Does Blueboard have a security statement?

Yes!

The Blueboard, Inc. (“Blueboard”) platform, applications, services, and underlying technologies are intended for business purposes only and are the property of Blueboard. Unauthorized access is strictly prohibited. Blueboard reserves the right to monitor its platform and applications to ensure confidentiality, integrity, and availability. By using Blueboard’s platform, services and/or applications, you (i) consent to such monitoring; and (ii) agree to Blueboard’s Terms & Conditions and Privacy Policy. Blueboard will collect and submit any evidence to law enforcement personnel if it suspects any (iii) violations of law or Blueboard’s terms or policies; or (iv) suspicious activity.

How does Blueboard protect our data?

Blueboard adheres to the principle of least privilege. Only the minimum necessary access is granted to perform a job function. Industry-standard TLS v1.2 and AES-256 bit encryption is utilized to protect both data at rest and in transit.

How do we authenticate to Blueboard's application?

Blueboard offers email-password or SAML SSO for authentication. We support SAML providers such as OKTA, OneLogin, AzureAD, etc.

What types of personal data does Blueboard collect?

Blueboard collects, stores and/or processes various employee personal data in order to provide our services to our clients.

Has Blueboard suffered a security or data breach in the last 5 years?

No. We continuously look for ways to improve our security posture in order to protect the confidentiality, integrity, and availability of our computing assets.

Does Blueboard store or process data outside the United States of America?

Blueboard's primary data storage is within the US. In order to provide our services, we process data both inside and outside the US.

If Blueboard processes data outside the US, how do you comply with GDPR?

When client data falls under the auspices of GDPR, we will enter into a data protection agreement that includes Standard Contractual Clauses to safeguard the cross-border transfers of data.

Does Blueboard share any of its data with third parties (e.g. subprocessors)?

Yes, Blueboard uses US-based third parties (subprocessors) for specific purposes in support of us providing our services to our clients. These sub-processors may have access to your data. However, we review our sub-processors both initially and annually to ensure their technical and organizational measures at least meet the same level as ours.

Frequently asked questions about Blueboard Anniversary Awards.

At what year should my company’s employee anniversary gifts program start?

Each work anniversary—from year 1 on—is a critical moment in the employee experience. They provide a unique opportunity to say ‘thank you’ to your people for their energy and dedication, and for continuing to lend their talents to your organization. That’s why we recommend starting to send anniversary awards on year 1 of an employee’s tenure, and annually after that.

Are work anniversary gifts taxable?

Sometimes! Tangible awards for length-of-service, e.g., a five-year anniversary award, are not considered employee income if the value of the award does not exceed limits specified in the Internal Revenue Code—and are therefore tax exempt. You can find these limits and learn more about the nuances around reward taxation in this blog post.

What are the best ways to get employees excited about work anniversary gifts and awards?

Design your employee anniversary award program to be as shareable as possible! There are many ways to accomplish this: ask your leadership team to celebrate anniversaries at all-hands meetings, recognize these milestones in company newsletters or emails, and encourage employees to share their award experience on social media. This type of socialization generates more buzz around your program and gets other employees inspired to hit their tenure milestones as well! Get more tips for building a successful work anniversary program.

How does Blueboard work?

Companies partner with Blueboard to distribute experiential rewards to their employees through our online platform. Managers can send rewards to their employees with just one click.
Employees who receive a reward will be notified by email, and then log on to our website where they can redeem for their choice of top-tier experiences and adventures.
Once they select an experience, our Concierge Team works 1:1 with the employee to plan and schedule their event. All your employees have to do is show up and have a great time!

What types of experiences do you offer?

Have you ever wanted to concoct the perfect mojito? Or jump from a plane at 13,000 feet? Maybe learn the subtleties of preparing delicious Thai cuisine? From cooking, skydiving, and mixology to yoga, kiteboarding, painting, and boxing, Blueboard has something for everyone and we're always growing our rewards catalog. Check out more offerings on our experiences page.

Do Blueboard Anniversary Awards expire?

Blueboard rewards don’t expire, which means your people can use them whenever they want. Note: If you, as an Admin, want to set expiration dates, we’re happy to accommodate that in our platform.

How quickly can we launch Blueboard?

While we've been known to onboard partners within two business weeks, a lot is dependent on your goals, company size, and aligning on a succinct and successful onboarding plan. We're not afraid to hustle and work hard to meet your internal deadlines while prioritizing a flawless program launch.

Does Blueboard integrate with any HRIS platforms?

Yes! Blueboard Anniversary Engine currently integrates with AzureAD, BambooHR, CyberArk, Okta, Rippling, Google, JumpCloud, Workday, OneLogin, and SCIM Generic 1.1 and Generic 2.0.

These integrations mean Platform Admins can automatically feed employee data—including employee name, email, and work hire date—into Blueboard Anniversary Engine, eliminating the need for manual upload or maintenance of your employee roster within the Blueboard platform.

Frequently asked questions about Blueboard Sales Incentives.

Are Blueboard experiences taxable income?

Yes. Blueboard rewards have a monetary value, which means most government tax agencies, like the IRS in the US, require taxes to be paid on them. As to who pays, we feel that it’s best if the employer pays the tax, using an accounting technique called “grossing up” to calculate the payment to the rep. For more detailed information check out this blog on employee reward taxation.

Does Blueboard currently feature leaderboards?

While we continue to listen to our clients and evolve our product, Blueboard does not currently have leaderboard functionality. Our platform enables organizations to reward and incentivize employees with experiences; our incentive features allow incentive program participants to browse and select an experience to work toward from our curated menus. This tool also allows participants to redeem a reward they’ve earned from an incentive program for either the experience they selected at program kickoff or different experience from the value bucket experience menu.

What happens after an employee redeems a Blueboard reward?

Employees who earn a Blueboard reward will be notified by email. From there, they can log into our website where they can redeem for their choice of top-tier experiences at home, in their local city, or abroad. Once they select an experience, our Concierge team works one-on-one with the employee to plan and schedule their event. Check out this quick video for more information on the recipient experience.

How does Blueboard protect against liability?

Award recipients must click on a non-editable waiver checkbox to redeem their reward. Once a recipient finds the experience they want to try, and before they can book, recipients must opt in and sign a booking liability waiver. Recipients sign by checking a box that acknowledges awareness of any rules and risks. This automated agreement is built into the Blueboard platform––and is a legally binding contract between the recipient and your organization––which is an additional layer of legal protection. Admins can also add an additional, customized liability waiver into their Blueboard system. Learn more about how Blueboard addresses liability when rewarding with experiences.

Do Blueboard rewards expire?

Blueboard rewards don’t expire, which means sellers can use them whenever they want. Note: If you, as an Admin, want to set expiration dates, we’re happy to accommodate that in our platform.

How do my sales reps plan their Blueboard experience?

Winning sales reps work one-on-one with a dedicated Concierge to create their custom experience itinerary. We’ll handle the logistics, payment, and fine details. Reps can use their reward whenever they want because Blueboard rewards don’t expire. Note: If you, as an Admin, want to set expiration dates, we’re happy to accommodate that in our platform.

My sales team is global. Which countries does Blueboard serve?

To date, we’ve sent more than 100,000 employees #blueboarding in 125+ countries. We’ll look forward to discussing more details around your employee locations on our first discovery call. Request a demo to meet with our team—and get started with Blueboard, today.

Does Blueboard only offer travel experiences?

Nope. We offer experiential rewards for every kind of employee, including a number of curated in-home and local reward experiences for sales reps who might prefer to stay close to home. Some of our favorite luxury in-home rewards include infrared saunas, in-home golf simulators, or a new Peloton bike. We also offer plenty of rewards your reps can share with their families and friends.

Frequently asked questions about
Blueboard President’s Club.

Does Blueboard’s President’s Club only offer travel experiences?

Our President’s Club offers a number of curated in-home and local reward experiences for sales reps who may not want to travel. Some of our favorite luxury in-home rewards include revamping your backyard patio, a private chef experience, or a new Peloton bike.

How do my sales reps plan their Blueboard President’s Club experience?

Winning sales reps get paired with a dedicated Blueboard Concierge to create their personalized itinerary for their President’s Club trip or customized gift. We’ll handle the logistics, payment, and fine details so they don’t have to lift a finger. Reps can travel where they want, when they want because Blueboard rewards never expire. Note: If you do want to set expiration dates, we’re happy to accommodate that in our platform.

Which countries does Blueboard service for Presidents Club?

To date, we’ve sent more than 150,000 employees #Blueboarding—our term for going on a Blueboard experience—in over 125 countries. We look forward to learning more about where your employees are located and talking through how we can accommodate your team’s specific circumstances in our first discovery call. If you’re ready to jump in, just request a demo to meet with our team.

Is the President’s Club award travel taxable? If so, who pays?

Since these rewards have a monetary value, most government tax agencies, such as the IRS in the U.S., require taxes to be paid on them. As to who pays, we encourage all of our clients to cover the tax using an accounting technique called “grossing up” to ensure employees have the best possible reward experience. You can learn more about Blueboard reward taxation here.

Frequently asked questions about
Blueboard Company Values Awards.

Our company values need a refresh… do you have any helpful resources to share?

Start with this recap from one of our favorite webinars, “How Your Values Come to Life During Uncertain Times”. Your company values serve as the foundation for your employee experience. Your values help unite teams through shared language, provide focus when things feel out of control, and serve as a standard for success. Strong values don’t just help companies survive ever-changing conditions, they also empower your people to adapt and thrive. Hear expert panelists walk through their own company values and share how they’re adapting during the COVID-19 pandemic.

What are some fun ways to celebrate our winners?

Company values awards are significant achievements, so we encourage celebrating across a variety of communication channels. Announce winners at a company all-hands meeting. Circulate details through a company newsletter, or other public office spaces, like your office lobby TV screens or break room message boards. And don’t forget to integrate your Blueboard account with Slack or Microsoft Teams to continue the celebrations around the digital water cooler.

How should I choose our company values awards winners?

We recommend getting nominations from across your entire company. This will help you build program engagement and means more people will be considered. Make sure your final evaluation criteria is visible and equitable, and select your winners with care.

Frequently asked questions about
Blueboard Onboarding Gifts.

How much should I budget for employee onboarding gifts?

Our team will serve as your trusted guide—we’ll share industry comp standards and a custom program planning guide (budget calculator) so you can easily plan your onboarding gifts budget. With a variety of reward levels starting at $150, there’s flexibility to welcome new hires in the way that best suits your budget.

How can I help employees to socialize their onboarding gifts?

We make it easy to connect your Blueboard account with Slack or Microsoft Teams to facilitate conversations and to bond employees around the digital water cooler. Simply create a dedicated channel for Blueboard buzz and opt to push reward activities into the channel to spark connection. You can automate notifications when rewards are sent, redeemed, or publish Recognition Stories.

Do you have other resources for connecting remote or hybrid teams?

We sure do! We’ve built a one-stop-shop inspiration hub for hybrid work. You’ll get best practices from companies making the transition and learn about the important role that employee recognition plays in bonding distant teammates. Get program inspiration and tips for setting your recognition programs up for success in our new normal.

Frequently Asked Questions

Frequently asked questions about privacy and security.

Does Blueboard have a security statement?

How does Blueboard protect our data?

How do we authenticate to Blueboard's application?

What types of personal data does Blueboard collect?

Has Blueboard suffered a security or data breach in the last 5 years?

Does Blueboard store or process data outside the United States of America?

If Blueboard processes data outside the US, how do you comply with GDPR?

Does Blueboard share any of its data with third parties (e.g. subprocessors)?

Frequently asked questions about Blueboard Anniversary Awards.

At what year should my company’s employee anniversary gifts program start?

Are work anniversary gifts taxable?

What are the best ways to get employees excited about work anniversary gifts and awards?

How does Blueboard work?

What types of experiences do you offer?

Do Blueboard Anniversary Awards expire?

How quickly can we launch Blueboard?

Does Blueboard integrate with any HRIS platforms?

Frequently asked questions about Blueboard Sales Incentives.

Are Blueboard experiences taxable income?

Does Blueboard currently feature leaderboards?

What happens after an employee redeems a Blueboard reward?

How does Blueboard protect against liability?

Do Blueboard rewards expire?

How do my sales reps plan their Blueboard experience?

My sales team is global. Which countries does Blueboard serve?

Does Blueboard only offer travel experiences?

Frequently asked questions aboutBlueboard President’s Club.

Does Blueboard’s President’s Club only offer travel experiences?

How do my sales reps plan their Blueboard President’s Club experience?

Which countries does Blueboard service for Presidents Club?

Is the President’s Club award travel taxable? If so, who pays?

Frequently asked questions aboutBlueboard Company Values Awards.

Our company values need a refresh… do you have any helpful resources to share?

What are some fun ways to celebrate our winners?

How should I choose our company values awards winners?

Frequently asked questions aboutBlueboard Onboarding Gifts.

How much should I budget for employee onboarding gifts?

How can I help employees to socialize their onboarding gifts?

Do you have other resources for connecting remote or hybrid teams?

As of March 12, 2024, Blueboard has ceased its operations. To everyone that supported us over the years, thank you. 🙏

Frequently asked questions about
Blueboard President’s Club.

Frequently asked questions about
Blueboard Company Values Awards.

Frequently asked questions about
Blueboard Onboarding Gifts.